Responsible Business & Social Value Course

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COURSE LIST OVERVIEW

Course Content

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INTRODUCTION

How to use this course

Approach, Definition and Scope

The Responsible Business Standard

Certification Options

UN Sustainable Development Goals

Data Protection

Self-Assessment Forms

SUPPORT DOCUMENT DOWNLOADS

Action Plans

Scoring Sheet Calculator

Responsible Business Template

Workplace Introduction

WORKPLACE

Useful Resources - Workplace

Workplace Part 1 - Legal Requirements 10 Topics

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Section Content

0% Complete 0/10 Steps

Q1. Eligibility to Work in the UK

Q2. Employers' Liability Insurance

Q3. Equality and Diversity

Q4. HSE Health & Safety Law Poster

Q5. Health and Safety Policy

Q6. Risk Assessments

Q7. Employment Contracts, Policies and Procedures including Workplace Pensions

Q8. Vehicles used for company purposes

Q9. Rules on Drivers' Hours

Q10. Volunteers and Unpaid Personnel

Workplace Part 2 - Striving for Excellence 10 Topics

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Section Content

0% Complete 0/10 Steps

Q1. Company Handbook and/or additional HR Policies

Q2. Induction Programmes

Q3. Staff Training and Self-Development

Q4. Staff Appraisals

Q5. Staff Engagement

Q6. Rewards and Incentives

Q7. Employee Benefits

Q8. Working from Home

Q9. Workplace Wellbeing

Q10. Working with Contractors and Freelancers

Environment Introduction

ENVIRONMENT

Useful Resources (Environment)

Environment Part 1 - Legal Requirements 7 Topics

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Section Content

0% Complete 0/7 Steps

Q1. Environmental Permitting

Q2. Storage and Handling of Hazardous Substances

Q3. Waste Packaging Legislation

Q4. WEEE Legislation

Q5. Site Management Plans

Q6. General Waste: storage and disposal

Q7. Industry Specific Environmental Legislation

Environment Part 2 - Striving for Excellence 14 Topics

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Section Content

0% Complete 0/14 Steps

Q1. Identifying the Environmental Impacts of the Business

Q2. Environmental Policy

Q3. Environmental Management System (EMS)

Q4. Energy Management

Q5. Renewable Energy

Q6. Materials Usage

Q7. Packaging Materials

Q8. Waste Management System

Q9. Water Usage

Q10. Transportation

Q11. Employee Engagement

Q12. Greening the Supply Chain

Q13. Communicating your Environmental Objectives

Q14. Positive Contribution to Environmental Conservation

Useful Resources (Marketplace)

MARKETPLACE

Marketplace Introduction

Marketplace Parts 1 & 2 16 Topics

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Section Content

0% Complete 0/16 Steps

Q1. Sector Legislation

Q2. Public Liability Insurance

Q3. Professional Indemnity Insurance

Q4. Day to Day Processes

Q5. Fit for Purpose

Q6. Customer Service

Q7. Customer Information

Q8. Complaints Handling

Q9. After Sales Service

Q10. Approach to Customers with Vulnerabilities

Q11. Restricted Sales

Q12. Payment Policies

Q13. Relationships with Suppliers

Q14. Bribery and Corruption

Q15. Fair and Ethical Purchasing Policy

Q16. Animal Testing / Animal Welfare

Useful Resources (Community)

COMMUNITY (SOCIAL VALUE)

Community Introduction

Making Community Engagement Meaningful 7 Topics

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Section Content

0% Complete 0/7 Steps

Q1. Awareness and Commitment

Q2. Senior Personnel Involvement

Q3. Employee Engagement

Q4. Local Sourcing

Q5. Local Staff

Q6. Youth and/or Disadvantaged Employment & Support

Q7. Philanthropy

Ethics, Values & Transparency Introduction

ETHICS, VALUES & TRANSPARENCY

Ethics, Values & Transparency - Striving for Excellence 7 Topics

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Section Content

0% Complete 0/7 Steps

Q1. Code of Ethics

Q2. Personal Values

Q3. Senior Management

Q4. Sharing and Promoting Business Development

Q5. Promoting Responsible Business

Q6. Creating a Virtuous Circle

Q7. Company Details

Business Processes & Continuity Introduction

BUSINESS PROCESSES & CONTINUITY

Useful Resources (Business Processes & Continuity)

Business Processes & Continuity - Striving for Excellence 8 Topics

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Section Content

0% Complete 0/8 Steps

Q1. Document Control

Q2. Roles and Responsibilities

Q3. General Business Insurances and Insurance against Business Losses

Q4. Data Protection

Q5. Data Back-up

Q6. Business Continuity Planning

Q7. Intellectual Property Protection (IPP)

Q8. Finances and Reporting

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